If you decide to pre-order an item, you will pay now and the items will be processed as soon as they are available. Pre-order delivery dates are just estimates as we are unable to forecast any delays. If you would like to cancel your pre-order before it ships out please email us directly at info@authalign.com
Yes! As soon as your order is placed, you will be notified via the email you have on file. Please expect to receive another email once your order has been shipped.
All confirmation emails will be sent to the email address you placed on file. If you did not receive any emails, please check your spam folder. If you are still unable to locate your confirmation email, please contact us directly at info@authalign.com
When the order has been shipped, you will be notified via email with your tracking number. Please allow 2-3 business days after you’ve placed your order for this update.
We accept all major credit cards as well as PayPal.
Please allow 2-3 business days to process all orders. Order processing is dependent on the day and time your order is placed.
We do not currently ship internationally.
Kindly contact us directly at info@authalign.com to check the status of your order
We ship all packages through UPS/USPS.
We accept returns within a 14-day window if the item is unused. Please email us directly at info@authalign.com with your name, order number, and reason for returning so that we can process your request. It is imperative that the items are unused and in their original packaging. We do not cover the return shipping costs and refunds will be issued once we receive the returned item.
Understand that once all items have been shipped out, it is in the hands of the shipping provider. Please contact UPS/USPS directly about the status of your delivery. If you are still having trouble, please contact us directly at info@authalign.com
We really want you to love your purchase. If you have any questions or concerns about refunds or exchanges, please email us at info@insidethenout.com with your name, order #, and reason for return and we will be happy to help you. In order to return your item you can ship it to our mailing address: info@authalign.com
In some cases, your order may experience delays. Please understand that many mail services are experiencing longer delays due to Covid-19.
If you added Route protection to your order and believe your package has been lost, stolen, or damaged, You can file a one-click claim through the email that Route sends you after you check out.
As soon as you place your order, we move very quickly! Unfortunately this means we will be unable to cancel or make any changes to your order as it’s already being processed at our warehouse (literally within seconds). You’ll need to place another order or return any unwanted items.